Memovela support that is clear, public, and easy to use.
If you need help signing in, accessing your account, understanding privacy choices, or requesting account deletion, this page is the public support home for Memovela.
Reach the team through a public email link that does not require login.
Review sign-in, one-time code, privacy, and account-deletion answers.
See the in-app deletion steps and the fallback contact path if you cannot sign in.
Memovela support is available by email. This contact method is public and does not require a Memovela login.
Use this for sign-in issues, account questions, privacy questions, bug reports, and help using the app.
- • The email address connected to your account
- • A short description of what happened
- • Your device type and browser or app version, if known
- • Screenshots when they help explain the issue
These answers cover the issues people ask about most often, including login and one-time code help.
How do I log in to Memovela?
Memovela uses passwordless email sign-in. Enter your username or email on the login screen, request a sign-in code, and then enter the one-time code sent to your email inbox.
My one-time code did not arrive. What should I do?
First, confirm that you entered the correct email address or username for your account.
- • Check spam, junk, promotions, or filtered inbox folders.
- • Wait a minute and request a fresh code if needed.
- • Use the newest code you received, since older codes may expire or become invalid after a newer request.
- • If you still cannot sign in, email support and include the email address tied to the account.
How long is a sign-in code valid?
Memovela sign-in codes are time-limited and intended for one-time use. If a code stops working, request a new one and enter the newest code only.
How do I delete my account?
You can request account deletion directly inside the app from Settings > Privacy & data. If you cannot access your account, contact support for help.
What happens when my account is deleted?
Account deletion deactivates the account, revokes active mobile sessions, removes private health data, and anonymizes shared community content so it is not tied back to you.
Where can I review the privacy policy?
You can review Memovela’s Privacy Policy on the public privacy page linked from this support page.
Memovela includes in-app account deletion controls so you can remove your account without contacting support first.
- 1. Sign in to your Memovela account.
- 2. Open Settings.
- 3. Open Privacy & data.
- 4. Choose Delete account.
- 5. Type the confirmation phrase shown in the app to complete the request.
Email support from the address associated with your account and explain that you need deletion help. The team may request information needed to verify ownership before taking action.
These public pages are intended to help users, reviewers, and support conversations move faster.